• Unable to update non-Google documents

  The Sparrow add-on is used to insert and refresh data inside Google Documents. This includes Google Slides, Google Sheets, and Google Docs. If you open a non-Google document inside a Google Editor (e.g a PPTX file in Google Slides, or an XLSX spreadsheet in Sheets), you will still be able to open the Sparrow add-on and view all your data, but you will not be able to insert new data from the Sparrow add-on. This is a limitation set in place by the Google add-on team, and is not something we'reFew readers

• Content can't be loaded

  The Issue: When trying to use Sparrow inside Google Slides, the add-on will continue to load, until eventually a "Content can't be loaded" error message is shown. Solution: Unfortunately, this is due to an issue with Google's add-on platform, and impacts all Google Slides add-ons that leverage the same Workspaces interface as Sparrow. Some users have reported the add-onFew readers

• Can't find the Google add-on

  Google Workspace add-ons work a little differently compared to Google Chrome Extensions, and Google Editor add-ons, so if this is your first workspace add-on, it might not be clear where to find Sparrow after it's been installed. Thankfully, Google makes it really easy to find Sparrow after you've installed it to your account. When installed, Google Workspace add-ons are added on the right sidebar of your Google UI, so whether you're in Slides, Sheets, Drive, Docs, or event Google Calendar, youFew readers

• You need to edit the document at least once to see info on it.How to fix:

  You need to edit the document at least once to see info on it. How to fix: You need to modify the active document at least once for Sparrow to be able to access information about it. Sheets: modifying at least one cell Docs: Add text to at least one page SlFew readers